Frequently Asked Questions

How long does shipping take?

All of our apparel is proudly printed and shipped from the USA. For US orders, you can expect your treasures to arrive within 5-7 business days. International delivery times vary by destination, but we will send you a tracking link as soon as your package leaves our hands so you can follow its journey to your doorstep!

Do you ship internationally?

Yes, we absolutely do! We want Berner lovers all over the world to be able to show off their breed pride. Just enter your address at checkout to see the delivery options for your country.

What is your return policy?

We offer a 30-Day Berner Promise. From one Berner family to another: if you aren't completely thrilled with your order, simply return it within 30 days for a full refund. No questions asked. We want you to absolutely love your treasures!

How does the 10% donation work?

This is the heart of what we do! We proudly donate 10% of profits to vital canine cancer research through trusted organizations like the Canine Health Foundation, Berner-Garde, and
Bernese Mountain Dog Charitable Foundation. When you shop with us, you are directly helping our beautiful gentle giants live longer, healthier lives.

How do I know which size to order?

We want your new cozy hoodie or tee to fit perfectly. We provide detailed, easy-to-read size charts (in both inches and centimeters) on every single apparel product page.